The site will be down for routine maintenance between 7 and 11 P.M. EDT on Sunday, April 21st. Apologies in advance for any inconvenience this may cause.

Note: The modules use forced navigation technology. Please allow the audio narration and videos to finish playing before making a selection or clicking "Next." If you try to advance too quickly, the course may freeze, requiring you to restart.

The CLS Portal does not currently support small screen devices.

Please increase your screen or browser width to a minimum of 1024 pixels or use another computer.

FAQ

The CLS Portal is optimized for the following browsers:

  • Internet Explorer 8+
  • Current version of Firefox (26)
  • Current version of Google Chrome
  • Safari 7

The following add-ons/settings are also required to enjoy a full e-learning experience:

  • Flash player 9+
  • Cookies enabled
  • Pop-up blockers disabled
  • Speakers

Recommended:

  • 1024x768 monitor resolution
  • DSL/cable/T1 connection

The following customizations and environments could hinder the CLS Portal performance and are not currently supported by The Center for Leadership Studies:

  • Accessing the portal through a virtual gateway (VPN, Citrix, etc.)
  • Internet Explorer 7 and older
  • Mobile devices such as tablets and/or smart phones
  • Strict company firewalls

Why am I not able to log in to the portal?

  • The username and password are case sensitive. For the best results, please copy and paste your username and password into the required fields

Why have I not received the onlinesupport@situational.com email that contains the necessary verification code?

  • The onlinesupport@situational.com email could be getting caught in your email spam filters. Please check your spam folder for the onlinesupport@situational.com email. If the email is not in spam, please contact onlinesupport@situational.com for further assistance

Why is the verification code not working?

  • The verification codes are case sensitive. For the best results, please copy and paste your code into the required field. If you are still receiving an error, please contact onlinesupport@situational.com for further assistance

Why is my course not launching?

  • The course will open as a pop-up window. Please be sure your pop-up blocker is disabled. If your pop-up blocker is disabled, but the course still will not launch, please contact onlinesupport@situational.com for further assistance

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