The CLS Portal is optimized for the following browsers:
- Current versions of Chrome, Firefox, Edge and Safari
The following add-ons/settings are also required to enjoy a full e-learning experience:
- Cookies enabled
- Pop-up blockers disabled (if the course opens a new window)
- Speakers
Recommended:
- Monitor resolution of at least 1366x768
- Stable broadband internet connection
The following customizations and environments could hinder the CLS Portal performance and are not currently supported by The Center for Leadership Studies:
- Accessing the portal through a virtual gateway (VPN, Citrix, etc.)
- Unsupported legacy browsers
- Strict company firewalls
Why am I not able to log in to the portal?
- The username and password are case sensitive. For best results, copy and paste your credentials into the required fields
Why have I not received the onlinesupport@situational.com email that contains the necessary verification code?
- The onlinesupport@situational.com email could be caught in your spam folder. If it is not there, please contact onlinesupport@situational.com for assistance
Why is the verification code not working?
- The verification codes are case sensitive. Copy and paste your code for best results. If you still receive an error, contact onlinesupport@situational.com for assistance
Why is my course not launching?
- The course will open as a pop-up window. Ensure your pop-up blocker is disabled. If the course still will not launch, contact onlinesupport@situational.com for assistance